Question 1

Is Tixplorer free to use?

Accepted Answer

Yes — Tixplorer is completely free. We compare ticket prices across marketplaces so you always find the best deal without any extra charges from us.

Question 2

Where do the tickets come from?

Accepted Answer

We aggregate listings from top ticket marketplaces, including TicketNetwork, Vivid Seats, Gametime, StubHub International, and Events365. Every listing comes from a verified seller on one of these platforms, with buyer guarantees built in.

Question 3

Are the tickets guaranteed?

Accepted Answer

Yes. Every marketplace we partner with offers a 100% buyer guarantee — if an event is cancelled or your tickets are invalid, you will receive a refund.

Question 4

How do I buy tickets?

Accepted Answer

Find an event, select your seats on the map, choose your quantity, and click Buy. You'll be taken directly to the marketplace checkout to complete your purchase securely.

Question 5

Can I get tickets on mobile?

Accepted Answer

Absolutely. Tixplorer is fully mobile-responsive. You can browse events, view the seating map, and buy tickets directly from your phone.

Question 6

Why do prices vary between listings?

Accepted Answer

Ticket prices are set by individual sellers on each marketplace. We show you all available options sorted by price so you can choose the best value for your seats.

Frequently asked questions