Why Hellotickets is safe to buy from
- Operating since 2016 with a registered company in Spain and customer support in English.
- Guarantees valid tickets in time for the event, or a replacement or refund.
- Shows the fee-inclusive price before checkout.
- Tixplorer compares Hellotickets live against nine other marketplaces on every US event.
The price shown on Hellotickets includes its service fee, so the number you see is the number you pay before any applicable tax. Tixplorer shows that same all-in figure.
Hellotickets guarantees valid tickets delivered in time for the event, or a replacement or refund, and refunds cancelled events that are not rescheduled.
Delivery: Mobile transfer and e-tickets, usually before the event date; some listings deliver closer to the event.
What to watch
- Less familiar to US buyers than StubHub or Ticketmaster, so expect fewer US reviews.
- Some listings deliver close to the event date; the delivery window is shown before purchase.
About Hellotickets
Hellotickets is an online ticket platform headquartered in Barcelona that sells tickets to concerts, sports and shows in the US and internationally. Its US listings come from professional resellers and are sold with the total price shown upfront and a guarantee of valid tickets.
Read the full profile: What is Hellotickets?
Frequently asked questions
Is Hellotickets legit?
Yes. Hellotickets is a legitimate ticket platform founded in Barcelona in 2016 that sells tickets in the US and worldwide, with the full price shown upfront and a guarantee of valid tickets or a refund.
Does Hellotickets add fees at checkout?
Its service fee is included in the price shown, so the listed price is what you pay apart from any applicable tax.
When will I get my Hellotickets tickets?
Most are delivered electronically before the event; each listing shows its expected delivery window before you buy.
What if something goes wrong with a Hellotickets order?
Hellotickets guarantees valid tickets delivered in time for the event, or a replacement or refund, and refunds cancelled events that are not rescheduled. Contact Hellotickets support first; if you bought through Tixplorer and are unsure which site you used, email info@tixplorer.com.
