Why Vivid Seats is safe to buy from
- Operating since 2001 and listed on Nasdaq, with public financial reporting.
- 100% Buyer Guarantee: valid tickets in time or a comparable replacement or refund.
- One of the largest resale inventories in the US.
- Tixplorer compares Vivid Seats live against nine other marketplaces on every event.
Vivid Seats adds a buyer fee estimated by third parties at roughly 20 to 40 percent depending on demand, and shows the fee-inclusive total upfront.
The Vivid Seats 100% Buyer Guarantee promises valid tickets delivered in time for the event or a comparable replacement or refund, and a refund for cancelled events.
Delivery: Mobile transfer, e-tickets and instant download.
What to watch
- Fees sit at the higher end of the range, so compare the total.
- Rewards credit only matters if you buy several times a year.
About Vivid Seats
Vivid Seats is a ticket resale marketplace founded in Chicago in 2001 and publicly traded on Nasdaq. It has one of the deepest resale inventories in the US and a rewards program that gives frequent buyers credit toward future orders.
Frequently asked questions
Is Vivid Seats legit?
Yes. Vivid Seats is a legitimate, publicly traded ticket resale marketplace founded in 2001, and every order is covered by its 100% Buyer Guarantee.
Why are Vivid Seats fees high?
Its buyer fee is estimated at roughly 20 to 40 percent and rises with demand. The fee is shown in the all-in price, so compare the total with other sites before buying.
What if something goes wrong with a Vivid Seats order?
The Vivid Seats 100% Buyer Guarantee promises valid tickets delivered in time for the event or a comparable replacement or refund, and a refund for cancelled events. Contact Vivid Seats support first; if you bought through Tixplorer and are unsure which site you used, email info@tixplorer.com.
