Why StubHub is safe to buy from
- More than two decades in business and the largest resale inventory.
- FanProtect guarantee: valid tickets or comparable replacements or a refund.
- Fee-inclusive totals are now shown upfront.
- Tixplorer compares StubHub International listings live alongside nine other marketplaces.
StubHub adds a buyer fee estimated by third parties at roughly 15 to 30 percent or more depending on demand, and now shows the fee-inclusive total upfront.
FanProtect promises valid tickets in time for the event or comparable replacements or a refund, and a refund for cancelled events that are not rescheduled.
Delivery: Mobile transfer, e-tickets and instant download.
What to watch
- Fees are added at checkout and can be high on in-demand events.
- Customer service draws more complaints than some rivals.
About StubHub
StubHub is a ticket resale marketplace founded in 2000 and the most recognized name in resale. It has the largest inventory of any resale site and is backed by its FanProtect guarantee. Tixplorer compares StubHub International listings live.
Frequently asked questions
Is StubHub legit?
Yes. StubHub is a legitimate ticket resale marketplace in business since 2000, with the FanProtect guarantee covering valid, on-time tickets on every order.
Are StubHub fees included in the price?
StubHub now shows the fee-inclusive total upfront. The fee itself is estimated at roughly 15 to 30 percent or more depending on demand.
What if something goes wrong with a StubHub order?
FanProtect promises valid tickets in time for the event or comparable replacements or a refund, and a refund for cancelled events that are not rescheduled. Contact StubHub support first; if you bought through Tixplorer and are unsure which site you used, email info@tixplorer.com.
