Why Ticketmaster is safe to buy from
- The official primary seller for most major venues and tours since 1976.
- Verified resale tickets are reissued to the buyer; SafeTix barcodes rotate to prevent copying.
- Public company (Live Nation Entertainment) with refunds for cancelled events.
- Tixplorer compares Ticketmaster live alongside nine other marketplaces on every event.
Ticketmaster adds service, facility and order-processing fees commonly totalling 20 to 30 percent or more on primary tickets, now shown in the all-in price.
Primary tickets are sold directly by the venue or promoter; verified resale tickets are guaranteed authentic and reissued to the buyer. Cancelled events are refunded.
Delivery: Mobile SafeTix in the Ticketmaster app, plus print-at-home where allowed.
What to watch
- Fees are the usual complaint.
- High-demand on-sales can involve queues and dynamic pricing.
About Ticketmaster
Ticketmaster, part of Live Nation Entertainment, is the primary ticket seller for most major US venues and tours and also runs a fan-to-fan verified resale marketplace. Tickets are delivered through its SafeTix mobile system.
Frequently asked questions
Is Ticketmaster legit?
Yes. Ticketmaster is the legitimate primary ticket seller for most major US venues, owned by Live Nation Entertainment, and its verified resale tickets are reissued to the buyer so they cannot be duplicated.
Why does Ticketmaster charge so many fees?
Service, facility and order-processing fees are set with venues and promoters and commonly add 20 to 30 percent or more. Since 2025 the all-in total is shown upfront.
What if something goes wrong with a Ticketmaster order?
Primary tickets are sold directly by the venue or promoter; verified resale tickets are guaranteed authentic and reissued to the buyer. Cancelled events are refunded. Contact Ticketmaster support first; if you bought through Tixplorer and are unsure which site you used, email info@tixplorer.com.
